Really appreciate you bringing this up. The integration piece is definitely where a lot of the early momentum is coming from, but I think banks are still figuring out what “full-stack orchestration” even looks like in practice. Some are already pushing agents across multiple systems, others are still testing very contained workflows. The spread is huge.
On the ops side, the productivity numbers sound impressive, but you’re right that it introduces new types of work. What I’m seeing is that teams are experimenting with different supervision models, and none of them are fully settled yet. Some banks treat agents like junior analysts, others like automated scripts with approvals. There isn’t a standard playbook.
Your point on operational debt is a solid one, and I think we’ll see very different approaches emerge over the next couple of years as banks learn where the real friction sits.
Really appreciate you bringing this up. The integration piece is definitely where a lot of the early momentum is coming from, but I think banks are still figuring out what “full-stack orchestration” even looks like in practice. Some are already pushing agents across multiple systems, others are still testing very contained workflows. The spread is huge.
On the ops side, the productivity numbers sound impressive, but you’re right that it introduces new types of work. What I’m seeing is that teams are experimenting with different supervision models, and none of them are fully settled yet. Some banks treat agents like junior analysts, others like automated scripts with approvals. There isn’t a standard playbook.
Your point on operational debt is a solid one, and I think we’ll see very different approaches emerge over the next couple of years as banks learn where the real friction sits.