Deep Dive: The Agentic AI Era in Banking

Backbase

I’ll be blunt: who isn’t a little weary of the AI hype in banking? I watched Backbase’s Engage 2025 event in London to gain insights into AI’s role in the banking sector and what Backbase is developing. During the keynote address, CEO Jouk Pleiter asked the audience, “Who’s a little bit tired of all the AI hype?” Numerous hands were raised in ag…